Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy from the date you receive your item.

Eligibility for Returns To be eligible for a return, your item must be:

Unused and in the same condition that you received it

In its original packaging

How to Request a Return To start a return, please contact us at pedropinto2781@gmail.com your order number and reason for return. We will provide you with instructions on how to proceed.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Return Shipping Customers are responsible for return shipping costs unless the item is defective or incorrect.

Non-Returnable Items Certain items cannot be returned, such as perishable goods or items marked as final sale.

Your Rights In accordance with the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.